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RETURNS

IF I RETURN MY ITEMS, DO I LOSE POINTS?

Points are earned with dollars spent towards an order so a refund or order cancelation will result in losing points.

I MADE A PURCHASE WITH MY REWARD, BUT NOW I WANT TO RETURN IT. WHAT WILL HAPPEN TO MY REWARD?

If you use your rewards towards a purchase and later decide to return that item, your rewards will be credited back to your rewards account. For example, if you use $10 coupon towards a $100 purchase that you decide to return, the $90 balance will be

CAN I CHANGE THE TYPE OF RETURN I REQUESTED?

If you need to make modifications to your return prior to dropping off, please contact us at [email protected] so we can action your request and provide you with a new QR code or return label.