Expect a response within 24-48 business hours. This may change during peak times.

Our Customer Service team are here to help! Send us an email here and we will get back to you within 24 to 48 business hours or give us a call at 1-(888) 307-1854

JLUXLABEL

Hello There, 

Our processing is highly efficient, and we begin to work on your order immediately after placement by moving them to the processing line since we know getting your order quickly is essential. So we are unable to edit orders after placement. 





Can I edit my order? 

Hi!

We are happy to share that our styles fit true to size and encourage choosing sizes based on your bust, waist, and hip measurements for the most accurate fit.

Please click here for our size guide.

How do I pick the right size?

Hello! 

Thank you for reaching out to JLUXLABEL! I am happy to assist you with our return process. 

Click here to read about our returns policy and you can process your return here.

How do I process a return/policy?

Hi,

Thank you for contacting JLUXLABEL!

I apologize you are having difficulties locating your parcel; rest assured, I am happy to help! We do offer a no-signature required delivery service, which means if no one was home at the time of delivery, the package will be left in a secure location around your home, we do urge that you check your mailbox, around your home and neighbors see if it was collected in error.

Sometimes carriers do mark packages as delivered but need additional time to arrive. If you still can't find your package within 5 business days from the delivery date, please reach back out, and we will be more than happy to assist you further.

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