How is my refund processed and when will it reflect in my account?Updated 7 months ago

Thank you for reaching out to JLUXLABEL for your refund inquiry. Once we process the refund from our end, it's typically issued to the original form of payment. For example, if you paid via Afterpay, the refund would be handed back to Afterpay, and they would then manage the refund or adjustment to your payment plan.

Refunds may also go back to other payment methods like Klarna or directly to your bank account or card used during the purchase. If the card is closed or invalid, we recommend contacting your bank, as the refund will usually still be processed through the associated financial institution.

It is important to note that processing times can vary depending on your payment provider, so we advise reaching out to your financial institution or the payment platform you used (like Sezzle, Afterpay, Klarna, or Shop Pay) for specific information on when the refund might reflect in your account. This can range from an immediate effect to several business days.

If you have any further questions or need assistance, please don’t hesitate to contact us at JLUXLABEL for further support.