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Can I Exchange an item?

We gladly accept exchanges for our domestic orders if initiated within 14 days of the delivery date. Please be sure to complete the exchange on the returns portal here. Your exchange order will be processed once the carrier scans your return. A $1.00

Can I add expedited shipping to my exchange?

Unfortunately, no. All exchanges are shipped with standard shipping.

How long does it take to receive my exchanged item?

Your exchange order will be processed once your return is scanned by the carrier. All exchange orders come with standard shipping, and you will be notified via email with your new order number.

What happens if I forget to send my original items back?

A $1.00 hold will be placed on your credit card during this process. If the original items are not received within 5 days, the full exchange amount will be charged to your card.

Can I cancel my exchanged order?

Exchange orders cannot be canceled due to our efficient processing times.

My exchanged item is now showing out of stock!

If the requested exchange items are out of stock, a refund will be issued automatically to the original form of payment.

Can I add a discount code to my exchange order?

New discount codes cannot be applied to exchange requests for different items.

Can I return my exchanged item?

Exchanged orders are final and not eligible for further return or exchange.

Can I exchange my personalized item for a different size?

Personalized items are deemed final sale and are not eligible for return or exchange. Please see our return policy for more details here.