Can I Exchange an item?Updated 6 days ago

We gladly accept exchanges for our domestic orders if initiated within 14 days of the delivery date. Please be sure to complete the exchange on the returns portal here.

After selecting your item(s) you'll have the option to either exchange for a different size, or to exchange for a different item using a store credit. 

Your exchange order will be created upon submission of your exchange request. 

Please note that you will see a temporary authorization hold on the for the value of the original items that are being returned. 

All exchanges are shipped with standard shipping. 

We are unable to cancel exchange orders due to our extremely efficient processing times.

Any exchanges requested that we do not have in stock will automatically be issued as a refund.

We cannot honor a new discount code for exchange requests for different items.

All merchandise must be received back in its original form. Clothing must not be worn, altered, damaged, or free of any stains, odors, self-tanner, pet hairs, or distinct smells, including deodorant/perfume, and the original tags must still be attached. Refunds will be issued in the same form as the original payment type, excluding the route fee if purchased and the shipping and handling costs. All tags must be attached when returned and include the original packaging and boxes. 

Please note: Clearance items, Outlet Items, Sale Section Items, Sample Sale items, Accessories, Hats, Swimwear, Shoes, and Intimates are final sale and can not be returned or exchanged. Additionally, all personalized items are considered final sales and are non-returnable and non-exchangeable.