Can I Exchange an item?Updated 2 months ago

We gladly accept exchanges for our domestic orders if initiated within 14 days of the delivery date. Please be sure to complete the exchange on the returns portal here.

Your exchange order will be processed once the carrier scans your return.

 A $1.00 hold will be placed on your credit card during this process. If the original items are not received within 5 days, the returned item amount will be charged to your card

All exchanges are shipped with standard shipping. 

You will receive an email with your new order number.

We are unable to cancel exchange orders due to our extremely efficient processing times.

Any exchanges requested that we do not have in stock will automatically be issued as a refund.

Exchanged orders are not eligible for further return or exchange.

We cannot honor a new discount code for exchange requests for different items.

All merchandise must be received back in its original form. Clothing must not be worn, altered, damaged, or free of any stains, odors, self-tanner, pet hairs, or distinct smells, including deodorant/perfume, and the original tags must still be attached. Refunds will be issued in the same form as the original payment type, excluding the route fee if purchased and the shipping and handling costs. All tags must be attached when returned.

We do not offer price adjustments for any previous orders.

Please see our return policy for more details here.