What is your return policy?Updated 25 days ago
We gladly accept returns within 14 days of the delivery date. Please be sure to complete the return on the returns portal here. Returns are processed within 7-10 business days, and you will be sent an email confirmation.
All merchandise must be received back in its original form. Clothing must not be worn, altered, damaged, or free of any stains, odors, self-tanner, pet hairs, or distinct smells, including deodorant/perfume and the original tags must still be attached. Refunds will be issued in the same form as the original payment type, excluding the route fee if purchased and the shipping and handling costs. All tags must be attached when returned and include the original packaging and boxes.
Please note that all Clearance items, Outlet Items, Sale Section Items, Sample Sale items, Accessories, Hats, Swimwear, Shoes, and Intimates are final sale and can not be returned or exchanged. Additionally, all personalized items are considered final sales and are non-returnable and non-exchangeable.
We do not offer price adjustments for any previous orders.
Please see our return policy for more details here.