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What if my package is already shipped to the wrong address, can I still update it?Updated 17 days ago

Thank you for reaching out to JLUXLABEL!

If a package has already been shipped, unfortunately, we are unable to update the shipping address from our end. In such cases, we advise you to directly contact the carrier to see if they can assist you with rerouting your package to the correct address. The carrier may have specific options for holding the package for pickup or updating the delivery address.

We understand the frustration this may cause and appreciate your understanding. If you have any other questions or need further assistance, please don't hesitate to contact us.

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