What happens to items I returned by mistake or used the wrong shipping label?Updated a month ago
When making a return, please ensure that the correct and complete item is sent back. To qualify for a refund, the accurate item must be returned. Items sent to us by mistake, with the wrong label, or that do not meet our return criteria won't be returned to you or refunded. They will be discarded.
If you have any further questions or concerns regarding the return process, please don't hesitate to contact our customer support team at [email protected]. We're here to assist you!