All articles

What happens if my order shipment is delayed?Updated 18 days ago

At JLUXLABEL, we understand how important your orders are, and we strive to ensure timely delivery. If your shipment is delayed, it may be due to unforeseen circumstances such as transportation disruptions, weather conditions, or increased volume during peak periods.

Your order is still on its way and the latest tracking information will provide an updated estimated time of arrival. You can find real-time updates by clicking on your provided tracking link. Should the order still be within the estimated delivery timeframe, we kindly ask for your patience. If the delay extends beyond the estimated timeframe, please contact us for further assistance.

We thank you for your understanding and apologize for any inconvenience due to delays. Our team is dedicated to monitoring your shipment's progress and keeping you informed. Feel free to reach out to us with any additional questions or concerns.

Was this article helpful?