I received a free item with my purchase, but I want to return the item(s). Do I need to send the free item back as well to get a full refund?Updated a month ago
Yes, in order to be eligible for a full refund, you must return both the item you purchased and the free item that was included with it.
When we offer promotions such as a free gift with purchase, the terms and conditions stipulate that both the purchased item and the accompanying free gift must be returned together for a refund to be processed. This is to ensure fairness and adherence to our return policy.
If you have any further questions or concerns regarding the return process, please don't hesitate to contact our customer support team at [email protected]. We're here to assist you!