How Does Route Process Refunds or Reorders?Updated 4 months ago
Refunds: When refunding an item, Route covers the subtotal, shipping, and taxes
In both cases, the Route Premium cost will not be refunded
Reorders: Route will reorder the items, depending on in-stock availability. Unavailable items will be refunded. Route will cover any reorders' costs, including shipping, taxes, and Route Shipping Protection.
Need to file a claim? File here
Was this article helpful?
Yes
No