How can I return a damaged item and get a replacement or refund?Updated 5 months ago

If you have received a damaged item, we are sincerely sorry for the inconvenience and are here to help you resolve the issue swiftly. Please follow these steps to process your return:

1. Submit your return as a damaged item through the return link provided.
2. Provide an image that clearly shows the damage incurred.
3. Include another photo of the complete item with the tag still attached, laid out to demonstrate its full appearance.

Once your images and return submission have been received, our manager will review the damage and provide you with the most appropriate solution options as soon as possible. This could involve a refund, exchange, or other remedies appropriate for the situation. We thank you for your patience and understanding in this matter.