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Do you refund shipping charges?Updated a year ago

We completely understand that each customer's situation is unique, and our approach to refunding shipping charges is indeed handled on a case-by-case basis.

If you have encountered an issue with your order that you believe warrants a refund of shipping charges, please reach out to our customer support team. They will carefully review your case, taking into consideration the circumstances, and work towards a resolution that is fair and satisfactory if eligible.

We value your support and aim to ensure that you are completely satisfied with your experience!

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