Can I amend my address once I've placed my order?Updated a month ago
We cannot make any changes if you have already received a shipping confirmation. We dispatch orders quickly to ensure our customers receive the best possible service.
If you haven't received a shipping confirmation yet, please get in touch by simply clicking the 💬 icon, which can be located at the bottom right corner of the page.
In your first message, please explain you wish to change your address. You will be asked to provide us with some security information and the new address, and we will do our best to amend this before dispatch. Please note that this can't be guaranteed, as we may miss your request before dispatch.
If your parcel has already been dispatched, you can contact the courier to see if they can assist.
Please note this could cause a delivery delay of up to 72 hours, and there's no guarantee that the courier will be able to edit your address.