There may be a delay in our systems communication and points could take anywhere from minutes to several hours to appear in your account. Double-check you were signed into your rewards account and didn’t accidentally check out as a guest. You must be
Happy Birthday! We’re so glad that you have chosen to celebrate with us through our rewards program. In order for you to receive your birthday bonus on your birthday, you must register your birthday at least 30 days prior to your birthday. If your
We are sorry to hear that. There are a couple of scenarios that could have triggered the error message. The first possible scenario is that there was a mistype in one of the email addresses that you entered or you forgot to put commas between multipl
Thank you so much for sharing us with your friends! We really appreciate it. Referred friends must be first-time customers for both of you to receive the referral rewards. In addition, the referral must be initiated through our rewards referral box
When purchasing a gift card you will be eligible to earn points. When you redeem a gift card you will not be eligible to earn points. Unfortunately points can only be earned once per gift card at the time of purchase.