All articles

MISCELLANEOUS

Does JLUXLABEL have any physical stores or locations?

JLUXLABEL does not maintain a flagship store or permanent physical locations. We occasionally host sample sale pop-ups, which are temporary events. For the latest updates on pop-ups and events, please follow us on Instagram and subscribe to our newsl

Do you offer wholesale opportunities for other businesses interested in your products?

We are grateful for your interest in partnering with JLUXLABEL for wholesale opportunities. Currently, we do not offer wholesale purchasing options. We invite you to shop our brand through our retail channels, and we truly appreciate your business co

How to Identify and Avoid Scams Claiming to Be JLUXLABEL

At JLUXLABEL, we value the trust and safety of our influencers and customers. Unfortunately, scams and fake collaboration requests are a growing concern. Please review the following guidelines to protect yourself from fraudulent activities. If you su

Why can't I log into my account on the website?

Shopify has moved away from password-based customer accounts. Instead of logging in with a password, you will now receive a one-time authentication code sent to your registered email address each time you log in.

How do I log in to my account now?

To access your account, follow these steps:. Go to our website and click on "Log In.". Enter your registered email address. Check your email for a one-time authentication code. Enter the code on the login page to access your account.