Why hasn’t my tracking updated within 24–48 hours?Updated an hour ago

If your tracking shows “Label Created” or hasn’t updated within 24–48 hours, it doesn’t necessarily mean your package is delayed. A shipping label is created as we prepare your order, and tracking may take time to update as the carrier receives and scans your package.

Tracking updates may also take longer during weekends, holidays, or busy promotional periods. Occasionally, packages move through the carrier’s network without a scan at every stop.

If there’s still no movement after two full business days from your shipping confirmation email, please contact us with your order number so we can look into it.

If you selected expedited shipping or your estimated delivery window has passed, please reach out sooner so we can assist.