Why can't I generate a return label?Updated a month ago
If you are experiencing any issues with generating a return label from a domestic order, please reach out to our customer support team for further assistance!
Please note that return labels will not generate to P.O. boxes or any address outside of the U.S.
Please note that currently, we do not offer pre-paid return labels for international orders. However, you can proceed with your return by using a secure carrier of your choice.
Kindly send the return to the following address:
5116 Chino Hills Pkwy
Chino, CA 91710
Once you've shipped the return, we recommend keeping the tracking information for your records.