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What do I do if my item has arrived damaged / faulty?Updated 7 days ago

We sincerely apologize if you have received a damaged item from us. Although all JLUXLABEL items undergo multiple quality checks during and after production, we regret this rare occurrence.

To promptly address this issue, please contact us at [email protected] within 7 days of receiving the item. An agent from our team will be happy to assist you.

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