My order is being Returned to SenderUpdated 6 months ago
If the carrier faces any challenges delivering your order to the designated shipping address, they'll make arrangements to send it back to our warehouse.
Don't worry – we've got you covered! We'll gladly issue a refund for the package, minus the shipping fee and Route fee if purchased.
At this time, we don't have the option to reship items that are returned to our facility.
Once the returned shipment has been processed on our end, you can expect to receive a notification about the refund via the email address linked to your account.