DO TIERS/POINTS EXPIRE OR RESET?Updated 2 years ago
Once you enter a new tier, you will remain in that tier for 12 months. If after this time you didn't earn enough points to retain your tier, you will be moved back to the tier that matches your points earned within the last 12 months.
For example; if you crossed the tier entry threshold on January 1st, 2021, you will retain that tier until January 1st, 2022, but will be downgraded if you have not earned any more points within the 12 months.
Your points will expire after one year of inactivity. Inactivity includes not interacting with our program i.e., redeeming points, placing an order, etc